How It Works
Reporting a community issue has never been easier. Just three simple steps.
1. Snap a Photo
Use your phone to take a picture of the issue, whether it's a pothole, graffiti, or dumped trash.
2. AI Analysis
Our AI instantly analyzes the image, drafts a complaint, and categorizes the issue for you.
3. Submit the Report
Review the auto-generated report, add any extra details, and submit. It's that simple.
Public Complaints Dashboard
Track the status of reported issues in real-time.
No complaints have been submitted yet.
About IssueSnap
IssueSnap is a proof-of-concept application designed to revolutionize how municipal complaints are handled. By leveraging the power of generative AI, we empower citizens to become active stewards of their communities while helping city departments streamline their workflow.
Our Project Goals
- Empower Citizens: Make reporting civic issues effortless and accessible to everyone.
- Increase Efficiency: Automate complaint categorization and assignment to save time for city employees.
- Leverage AI: Showcase the practical application of modern AI models for real-world civic tech solutions.
Key Features
Packed with features for both citizens and city employees.
AI-Powered Analysis
Image recognition and natural language processing to auto-draft and categorize complaints.
Automated Department Routing
Intelligently assigns each issue to the correct municipal department (e.g., Public Works, Sanitation).
Real-Time Employee Dashboard
A central hub for employees to view, manage, and resolve incoming complaints with live updates.